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Click here for information on how to order.
Orders received before 1pm Monday to Friday will be dispatched the same day.
Note: Working day delivery refers to UK Mainland and Northern Ireland Monday - Friday only
An email will be sent when your goods have been dispatched, along with tracking details, so please ensure the email address you enter is accurate.
Due to the increased use of Anti-Spam and Firewall software our email may struggle to get through. If you have not received any email confirming your
order or confirmation of dispatch kindly email process@eurocoin.co.uk
Non-EU country orders may take slightly longer to dispatch to allow for the preparation of courier and customs documentation. EU country orders are generally
delivered within five days from despatch and other International Non-EU country orders are generally delivered within ten days. Sorry, we can not deliver to
BFPO addresses.
Shipping and Handling
Deliveries are sent by a 48-hour courier service in Great Britain - they do NOT deliver on Saturdays or Bank Holidays. We endeavor to same-day ship any orders
placed and processed before 3pm on a working day. Orders outside this region are sent by Parcelforce. A signature is required upon delivery which can be anytime
from 8:00 am to 5:30pm. You may specify different invoicing and delivery addresses (important: see "ordering" for conditions). We do not use Royal Mail. Use of
Couriers ensures speedy and secure delivery of order.
Courier Charges:
If you do not select the correct shipping zone, we will hold back your order until full payment for shipping has been received. Please check which Scottish Postcode
you are before placing your order. If you select the incorrect postcode we will contact you.
• UK Mainland: England and Wales (inc. Isle of Wight) - £5.95
• UK Mainland: Scotland (EH and G Postcodes) - £5.95
• UK Mainland: Scotland (not EH and G Postcodes) - £12.50
DD - Dundee • DG - Dumfries • FK - Falkirk • KA - Kilmarnock • KY - Kirkcaldy, Fife •
ML - Motherwell • PA - Paisley • PH - Perth • TD - Galashiels, Selkirkshire
•UK Mainland: Scotland (Highlands and Islands including Aberdeen) - £25
AB - Aberdeen • HS - Western Isles (Isle of Lewis, Isle of Harris) • IV - Inverness •
KW - Wick, Caitness inc. Orkney
• ZE - Sheltand
• Channel Islands - £12.50
• Isle of Man - £25
• Northern Ireland - £19
• European Union* - £21
• Scandinavia and Non-European Union* - £36
We do not profit from the carriage element, only charging at-cost or, in most cases, below.
* These are guideline prices. If your order is bulky or heavy, the couriers may add a surcharge in which case we will contact you for
the difference in cost or the option to cancel. Alternatively, please email for a delivery estimate.
Back Orders:
If your item is not in stock, we will back-order it for you - that means we'll wait until it is in stock and then send it out. You will always be emailed if a product
is likely to be out of stock for more than a week and given the option to cancel.
Returns:
If you wish to cancel your order before dispatch, please email orders@eurocoin.co.uk *within 12 hours* of placing your order. Non-personalized goods only may also
be returned within seven days of receipt for any reason providing they are in re-saleable condition (you will still need to pay the full carriage costs which may
be more than the carriage element of your order - proof of cost can be provided if necessary). Before returning your goods, please email inquiry@eurocoin.co.uk to
obtain a returns number. Your card will be credited within two days of us receiving the goods to allow us time to inspect them. However, banks sometimes process
credits in a different manner from debits and they may take a time to show on your statement. Your statutory rights are not affected in any way.
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